Contact Information

United Global & Co

For questions about products, orders, deliveries, returns, refunds or any other matter, please contact our customer support team using the details below.

Website: unitedglobal.uk
Email: support@unitedglobal.uk

Customer support hours:
Monday to Friday, 9:00 AM to 5:00 PM
Excluding UK bank holidays.

We aim to respond to customer enquiries within 1–2 business days.

When contacting us about an existing order, please include:

• Your full name;
• Your order number;
• The email address used at checkout;
• A brief description of your enquiry.

Returns

Please contact us before returning any products. We will provide the appropriate return instructions and authorised return address.

Returns email: support@unitedglobal.uk

Please review our Return and Refund Policy for complete information regarding eligibility, return conditions, costs and refund processing.

Complaints

Customer complaints should be sent to:

Email: support@unitedglobal.uk
Subject: Customer Complaint – Order #[ORDER NUMBER]

We will review your complaint and respond as soon as reasonably possible.